Terms & Conditions

This Agreement was last modified on November 18th, 2017.

Anyone who is accessing FindATherapist.com and is in a life-threating or crisis situtation, please immediately call 911, available 24 hours a day, and exit this website.

Please read these Terms and Conditions ("Agreement", "Terms and Conditions") carefully before using https://www.findatherapist.com/ ("the Site") operated by Find A Therapist ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of the Site at https://www.findatherapist.com/.

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement.

The contents of Find A Therapist, including text, images, videos and additional material are strictly for informational purposes only. Even though the content could be a written by a licensed mental health professional, the content is not written to address your personal circumstances, diagnoses, or legal consequences in any way, shape or form to your unique circumstance(s). Always seek the direct advice of a licensed mental health professional with any questions you may have in regards to a mental health conditions. You should never disregard the advice of a professional because of an article that you read on Find A Therapist.

If you have an emergency, seek the help of a mental health professional immediately. Anything that you read or videos that you may watch on Find A Therapist are provided on an "as is" basis.


The content presented in this blog is not intended to diagnose, treat, or otherwise be perceived or used as professional advice. Content is strictly for informational purposes only.

Informed consent

Users of the Site who submit information via the "Ask a Question" form acknowledge that their questions may not be sent directly to the therapist and may be handled by the intended therapist's administrative staff. Users who submit information understand that not all submissions will be responded to by the therapist. Asking a question to a therapist, sending a message to a therapist on the Site does not establish a confidential or privileged therapist/client relationship.

Acceptable Use

The information contained in this article is for informational purposes only. It is not intended to diagnose, treat, or otherwise serve as advice from a licensed medical or mental health provider.

Intellectual Property

The Site and its original content, features and functionality are owned by Find A Therapist and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Refund Policy

Therapists who cancel their listing with us may request a refund. Due to the nature of our services, it takes 14 business days for Find A Therapist to issue a refund.

Due to rules and updates in the terms of conditions of our payment processor, the following fees are incurred to therapists who request a refund:

Therapists who have an active Professional Account and request a refund will incur a fee of .59 cents on a $9.95 refund that will be deducted directly from our payment processor.

Therapists who have an active Premium Account and request a refund will incur a fee of $3.20 on a $99.95 refund that will be deducted directly from our payment processor.

Find A Therapist does not generate any income or revenue from these fees. These fees are the cost of the payment processor having to refund your payment. We encourage therapists who signup for FindATherapist.com to update their payment information and monitor their subscription usage.

If you cancel a Subscription before the end of the Term, there is a fee equal to one-months Subscription fee. You will receive a refund of any portion of the Subscription fee you have paid for the remainder of the Term provided. No refunds will be provided for partially unused months.


Find A Therapist makes an effort to validate the therapists on our search results as being active therapists. Using Find A Therapist in any manner does not establish a client/therapist relationship.

Therapists who join Find A Therapist must provide valid information. Find A Therapist is not responsible for information that is invalid, incorrect or incomplete.

Employees of Find A Therapist may edit therapist profiles from time to time to correct and add information to help complete the profiles of therapists who have signed up for a Find A Therapist account.

Find A Therapist badge

The Find A Therapist badge indicates that a therapist has signed up on the Site and has claimed his or her profile and verified their credentials with the Site. The badge nor does the Site guarantee that the therapist has an active license to practice health or mental health, has valid credentials such as education, licensing and associations. The Find A Therapist badge is not a license, association or certification.


Only the person who has their profile on Find A Therapist may claim their own profile. Individuals, entities or companies that claim profiles are not their own maybe be subject to legal action at the discretion of Find A Therapist. Therapists claiming or signing up for multiple including Two(2) or more accounts will result in both accounts being deleted, terminated access to FindATherapist.com and possible legal action. Accounts found to be created by anyone other than the account holder will be terminated without notice and may face litigation.

Types of Accounts

Find A Therapist offers 3 different account levels including Basic, Professional and Premium, for therapists. A Basic account gives free access for 30 days after the initial registration date. After 30 days of the initial registration date, the therapist must upgrade to a Professional or Premium account be able to login or access their account.

Email correspondence and notifications will continue to be send to the therapist after the 30 day Basic account access has expired that notify the therapist to upgrade for continued access.

Therapists have the option to cancel their account at anytime and discontinue use of Find A Therapist.

Deactivation Of An Account

Once a therapist deactivates his or her account, the therapists listing will be removed from Find A Therapist with the ability to access the therapists account. Features including but not limited to sending and receiving messages will also be revoked.

Links To Other Sites

Our Site may contain links to third-party sites that are not owned or controlled by Find A Therapist.

Find A Therapist has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Entire Agreement

There are no conditions to the effectiveness of this Agreement. This Agreement contains the entire agreement and understanding of the parties hereto, and supersedes any prior agreements or understandings between or among the parties hereto, with respect to the subject matter hereof.

Governing Law

This Agreement and the rights of the parties hereto, shall be governed by, construed, and enforced in accordance with the laws of the Commonwealth of Pennsylvania. Any action in respect of, or concerning, this Agreement shall be litigated solely in Indiana County, Pennsylvania, and both parties consent to jurisdiction of the person and venue solely in Indiana County, Pennsylvania.


We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

Contact Us

If you have any questions about this Agreement, please contact us.